DTC Tattoo & Piercing Co.

DTC Tattoo & Piercing Co. located in Port Alberni, British Columbia, is often described by clients as a studio with amazing artists and great customer service for both tattoos and piercings. Visitors frequently highlight the professionalism and friendly nature of the staff, contributing to a comfortable experience.

Practical Info

Booking experiences at DTC Tattoo & Piercing Co. have varied among clients. While some, like Matt, found the booking process prompt and efficient, with Rai even accommodating short-notice appointments, others encountered challenges. Some prospective clients reported frustrations with consultation scheduling, being asked to return multiple times for appointments, or not receiving follow-up communication after initial inquiries. This has, at times, led to disappointment for those traveling from outside Port Alberni for their appointments.

The Studio Experience

Clients frequently describe the atmosphere at DTC Tattoo & Piercing Co. as friendly, professional, and down-to-earth. Many visitors praise the staff for being kind and understanding, with a great sense of humor that helps ease nerves, particularly for first-time tattoo recipients or nervous children getting piercings. However, some individuals have reported negative customer service encounters during the booking process, describing one staff member as rude and experiencing an “epic fail on customer service” due to lack of follow-up.

The Artists and Their Work

The artists at DTC Tattoo & Piercing Co., including Matt, Lance, and Rai, receive significant praise for their skill and attention to detail. Matt is often highlighted as an “amazing artist” who executes tattoos perfectly, with clients recommending him for intricate work and full sleeves. Rai has garnered appreciation for her tattoo artistry, with many clients expressing love for their pieces and plans for future bookings. Lance is also recognized for his helpfulness and excellent tattoo work. The artists are widely considered friendly professionals who take great pride in their craft, delivering high-quality artwork.

Piercing & Other Services

DTC Tattoo & Piercing Co. offers a range of piercing services. Lance is specifically noted for Daith piercings, with one client reporting a smooth procedure and an improvement in their quality of life afterward. Staff are commended for their “amazing personalities and great piercing chair manner with nervous children,” and for providing assistance with children’s ears that had difficulty healing. While many clients describe positive experiences with piercings, others have expressed dissatisfaction, citing a piercer who seemed inexperienced and rude.

What Customers Say

Many clients highly recommend the studio, with Matt being described as “very helpful, a professional for my first tattoo ever” and an “amazing artist” who executed a tattoo perfectly. Visitors also commend the staff’s approachability, as Matt noted, “I’ve felt this environment is so friendly! The work of art is amazing, but the workers are so down to earth.” Clients with children appreciated how staff “helped her feel more relaxed and she was able to go through with it,” praising their “super honest along with a great sense of humour to ease any nerves and tension.”