SouthPointe Ink – Tattoos and Piercings

SouthPointe Ink – Tattoos and Piercings, located in Kalamazoo, Michigan, offers a range of body art services, including tattoos and piercings. Clients report a spectrum of experiences, from highly positive interactions with talented artists and piercers to concerns regarding professionalism and service quality.

Practical Info

Clients often describe SouthPointe Ink as accommodating walk-ins for both tattoos and piercings, with many reporting quick service. However, some visitors have experienced long wait times or had appointments canceled without prior notification. It is often recommended to visit during the week if seeking a shorter wait time, as weekends are described as extremely busy.

The Studio Experience

Visitors frequently commend the studio for its cleanliness and welcoming atmosphere. Many describe the staff as friendly and helpful, making for a comfortable experience, especially for first-time clients. However, some feedback highlights significant concerns regarding professionalism and customer service, including instances of inappropriate conversation, judgmental comments, and rude interactions. There are also serious reports detailing unsanitary practices by specific artists, leading to infections and dissatisfaction.

The Artists and Their Work

SouthPointe Ink features a team of artists with diverse talents, often praised for their skill and ability to create custom designs. Artists such as Chelsea, Dave, Hans, Doug, Tommy, and Matt are frequently mentioned for their exceptional tattoo work. While many clients laud Dave for his amazing and patient work on meaningful tattoos, some past feedback from 2020 mentioned issues with tattooing technique and blown-out results.

Piercing & Other Services

The studio also offers a variety of piercing services. Emma, Megan, Kaylee, and an unnamed technician receive high praise for their quick, kind, and professional services, often providing excellent aftercare instructions and comfortable settings. Megan is especially noted for her patience and knowledge with first-time clients. Conversely, several reviews describe negative piercing experiences, including crooked placements, incorrect jewelry, and concerns about professionalism and communication from some piercers, including the owner, Charles. One client reported an instance of a piercer allegedly using the same needle on multiple clients and providing inadequate aftercare.

What Customers Say

Many clients speak highly of their experiences, with Chelsea being praised by one client who said she “was so nice and did great job on my tattoo.” Visitors describe SouthPointe Ink as a place for quick and professional service, with one affirming that their septum piercing “was very quick, sanitary, and professional.” However, other clients have shared significant concerns, with one account noting a tattoo “was so infected it got into my blood stream,” and another detailing a piercing that looked “crooked” with a bar that was “wayy too short” after feeling rushed and experiencing poor communication.