Concept Chatelaine

Concept Chatelaine, located in Victoriaville, Quebec, is a vibrant beauty studio and online shop renowned for its high-quality care and exceptionally pleasant staff. The studio offers a comprehensive range of services, including hair styling, aesthetics, and tattoo services, complemented by an online store for hair products and more. Clients frequently commend the professional and passionate team at Concept Chatelaine for their dedication to customer satisfaction.

Practical Info

Clients consistently praise the rapid online ordering and delivery service offered by Concept Chatelaine, with many receiving their items within days. For in-person appointments, visitors appreciate the studio’s good availability, even for last-minute requests. The studio is well-situated with a newly renovated and attractive facade. It is important for clients to note that payments are accepted via cash or Interac, as bank cards are not currently an option.

The Studio Experience

Concept Chatelaine cultivates a welcoming and professional atmosphere. Visitors describe the salon as “très beau” and “très moderne,” with spacious and clean areas. The team is often characterized as “sympathique et vraiment professionnel,” providing a “super bon accueil” and contributing to a “belle ambiance.” Many clients highlight the personalized service and the team’s extensive product knowledge, which is further shared through informative Instagram stories and in-person consultations tailored to individual hair types and budgets.

The Artists and Their Work

The studio boasts a team of highly skilled professionals celebrated for their talent and expertise. Marie-Lisa is frequently mentioned for her “mains de fée,” her charming demeanor, and her ability to understand clients’ personalities, which is reflected in their personalized hairstyles. Audrey also receives accolades for her excellent coiffure, while Chloé is praised for her creativity and for consistently delivering impressive results, including beard services. Allison Steele is notably celebrated for revitalizing hair, with one client exclaiming, “Mon blond est PARFAIT!” Clients appreciate that the employees at Concept Chatelaine stay current with new trends through monthly training.

Piercing & Other Services

Beyond its acclaimed hair styling, Concept Chatelaine provides a variety of other beauty services. These include aesthetic treatments, with Joanie specifically praised for making clients “très à l’aise” during waxing appointments, which are also described as being “dans les prix” compared to other establishments. The studio also offers “Excellent soin des pieds” and tattoo services, ensuring a comprehensive beauty experience for its diverse clientele.

What Customers Say

Clients consistently praise the studio for its exceptional service. One online shopper exclaimed, “Quand on parle de professionnels, on parle de Concept C Shop!” after receiving an unexpected second product due to a stock image discrepancy, highlighting the team’s honesty. Allison Steele, an admired stylist, is credited with bringing a client’s “cheveux à la vie,” noting that her “blond est PARFAIT” thanks to specific treatments. Overall, visitors describe the experience as “un service incroyable par des filles passionnées.”