Element Tattoo Supply

Element Tattoo Supply, located in Garden Grove, California, serves as a comprehensive supplier of tattoo equipment and accessories, catering to both new and experienced artists.

Practical Info

Element Tattoo Supply is frequently praised for its fast and efficient shipping, with many clients reporting same-day order dispatch and timely deliveries, sometimes even ahead of schedule. The company also offers convenient online ordering with same-day in-store pickup. However, some clients have reported issues with delayed deliveries, orders being oversold, or products not shipping as expected. The store’s return policy, especially regarding tattoo machines, has been a point of concern for some, with clients describing instances where returns for defective products were reportedly refused, leading to disputes and formal complaints about perceived violations of consumer law.

The Studio Experience

Visitors frequently describe the customer service at Element Tattoo Supply as exceptional, highlighting staff members like Bobby, Priscilla, and Deanna for their helpfulness, extensive product knowledge, and patience, particularly with new tattooers. Many clients appreciate the personalized assistance, including opportunities to try machines in-store and receive tailored recommendations for essentials. The shop itself is often described as professional, organized, and clean. However, some feedback indicates occasional challenges with staff communication, reports of rude interactions, and store hours not consistently aligning with advertised times, which has caused inconvenience for some visitors who traveled specifically to the location.

What Customers Say

Many clients express strong satisfaction with their experiences, with one visitor stating, “Element is my favorite supplier. The best prices, the best selection, and the best quality supplies.” Another client highlighted the outstanding support, saying, “The customer service is just amazing!” A new tattooer noted their positive interaction, mentioning that Bobby was “patient and knowledgeable and asked probing questions to understand exactly what I needed.”