Laughing Elephant Smoke Shop, located in Santee, California, is a popular destination for various smoking and vaping needs. Many clients commend Laughing Elephant Smoke Shop for its dedicated and friendly team, offering a wide array of products, from vape juices to CBD items.
Practical Info
The shop’s comfort is occasionally mentioned, with one client noting the absence of air conditioning, which can make shopping for extended periods uncomfortable for both visitors and staff.
The Studio Experience
Many clients describe the customer service at Laughing Elephant Smoke Shop as exceptional. Visitors frequently highlight the welcoming and helpful nature of the staff. Clients often report being “immediately greeted” upon entering and receiving assistance that goes “above and beyond,” such as help assembling vape setups. One customer shared a positive resolution after an initial issue, receiving a free pack of screens to offset previous missing items, which shows the shop’s commitment to customer satisfaction.
The Artists and Their Work
The team at Laughing Elephant Smoke Shop is often praised for its extensive product knowledge. Janet is frequently described as “a gem” and “so knowledgeable with everything,” providing honest information and answering all questions. Dan is also noted for his deep understanding of CBD, with one client enjoying listening to “all he knows” about the product’s intricacies and legal requirements.
Piercing & Other Services
Laughing Elephant Smoke Shop offers a variety of products including screens, vape juices, and CBD, and aims to stock what clients need, even offering to order items not currently in inventory. While generally praised for good prices and products, some clients have noted concerns regarding the pricing of tattoo equipment, describing certain items as having “outrageous markups” compared to online alternatives. The shop does not sell traditional cigarettes.
What Customers Say
Customers consistently praise the shop’s staff and service. Many clients say that Janet “is the best. So helpful!! Answered all my questions” and “will take great care of you.” Another client mentioned how they “walked in and was immediately greeted, answered all my questions and turns out what I was using wasn’t right with my vape to what I was looking for, very helpful and helped me pick out a juice that I am very happy with.” Dan, another staff member, is recognized for his expertise, with one client stating he “REALLY knows his stuff regarding CBD and all of the ‘in’s and out’s’ with what is different and what is required to be in and out of it, by law.”
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