The Timber Tattoo Company

The Timber Tattoo Company located in Nelson, British Columbia, offers tattoo services with a focus on client experience. Many visitors describe the studio environment as lively, professional, and comfortable.

Practical Info

While some clients have consistently positive experiences, others have raised concerns about the booking process and customer service. There are mentions of issues with scheduling and communication, with some clients describing situations where information provided was inconsistent with actions taken. Additionally, some visitors have reported issues with incomplete work, a lack of ownership for mistakes, and unfulfilled promises regarding their tattoos. Pricing has also been a point of discussion, with some clients feeling that the cost of their tattoos was higher than expected for the work received.

The Studio Experience

Visitors describe The Timber Tattoo Company as offering a comfortable and professional environment. Many clients have found the atmosphere to be relaxed and welcoming, with some specifically noting that they felt at ease during their sessions. However, some past clients have recounted experiences of uncomfortable interactions and perceived unprofessionalism during their appointments.

The Artists and Their Work

The Timber Tattoo Company features artists praised for their skill and dedication. Shawn, one of the artists, is frequently described by clients as having amazing art, a steady hand, and being very professional. Many clients appreciate his speed and extensive experience, with some traveling long distances specifically for his work, noting that his tattoos are known to last. Sylvie, another artist, is consistently praised for taking her time, providing good recommendations, and making clients feel comfortable and welcome. However, some visitors have expressed dissatisfaction with their finished pieces, noting that they didn’t receive all desired elements or that the work was only “good but not fantastic.” Some have also raised concerns about perceived ego issues and communication during their tattoo sessions with one of the artists.

What Customers Say

The Timber Tattoo Company receives diverse feedback from its clientele. One visitor described their experience as “all in all an amazing experience” with Sylvie, appreciating that she “listened to everything I wanted and made it happen.” Conversely, a client recounted being “shocked” by the price of their tattoo and feeling they “should have paid at least half.” Another long-time client of Shawn remarked that “each time has been a great experience,” praising his “amazing” art and professional demeanor.